About Us
Last updated: October 2026
Everyday apparel,
clearly presented.
Cykels is an online women's clothing store focused on offering practical, versatile apparel for customers across the United States — with clear information on shipping, returns, payments, and support.
The Store
Cykels is an online retail business owned by KYLE DAVID KNOX.
Our product selection focuses on women's clothing, including T-shirts, tops, pants, jackets, and tank tops. We aim to provide a straightforward online shopping experience with clearly presented product information, pricing, shipping terms, return conditions, and customer support details.
Coverage & Availability
Serving customers within the United States only
Cykels operates from 6 Sunset Dr, New Fairfield, CT 06812-2825, United States.
Our online store serves customers within the United States only. At this time, we do not offer international shipping. Customers can browse and place orders through cykels.com at any time, while customer support is available Monday through Saturday, from 8:00 AM to 7:00 PM Eastern Time (ET).
Why We Chose This Business Direction
We chose to focus on women's clothing because apparel is part of everyday life, and customers benefit from having clear access to different styles and wardrobe options through a convenient online shopping experience.
Our current collection includes everyday categories such as T-shirts, tops, pants, jackets, and tank tops.
Rather than making broad promises about every product, we provide product-specific information on the relevant product pages so customers can review the available style, size, color, price, and other applicable details before purchasing.
Our Vision & Mission
Our Vision
Our vision is to develop Cykels as a clear and accessible online destination for women's apparel in the United States.
We want customers to be able to understand what they are purchasing, how much they will pay, when an order is expected to arrive, and what options are available if a product needs to be returned.
Our Mission
Our mission is to provide a straightforward shopping experience built around:
Our Business Model
Cykels operates as an online retail store through cykels.com. Customers browse available products, select applicable sizes or variations, and complete purchases through our online checkout. Before submitting payment, customers can review all relevant order information.
- Product selection reviewed
- Quantity reviewed
- Product price reviewed
- Applicable discounts reviewed
- Shipping charge reviewed
- Applicable sales tax reviewed
- Final order total USD
Fulfillment & Shipping Partners
After an order is placed and accepted, it is prepared for shipment according to our published processing schedule. Depending on the order and delivery location, packages may be transported through USPS, UPS, or FedEx.
Order Cut-Off
5:00 PM Eastern Time (ET), Monday–Friday
Processing Time
1–2 business days, Monday–Friday
Estimated Shipping Time
2–5 business days, Monday–Friday
Shipping estimates may vary because of carrier operations, weather, holidays, destination, or other circumstances outside our reasonable control. Some packages may arrive sooner than estimated.
| Shipping Information | Details |
|---|---|
| Shipping Area | United States only |
| Order Cut-Off | 5:00 PM ET, Mon–Fri |
| Processing Time | 1–2 business days, Mon–Fri |
| Estimated Shipping Time | 2–5 business days, Mon–Fri |
| Standard Shipping Fee | $6.99 USD per order |
| Tax on Shipping Fee | No tax charged on the $6.99 shipping fee |
| Shipping Carriers | USPS, UPS, or FedEx |
Returns & Refunds
We understand that an item may not always work out as expected. Eligible merchandise may be returned subject to the conditions stated in our return policies. Eligible exchanges are subject to product availability.
| Return Window | Within 30 days of delivery |
| Return Method | By mail |
| Return Shipping | Free, when approved |
| Return Label | Prepaid label sent by email after return approval |
| Restocking Fee | None ($0) |
| Refund Method | Original payment method |
| Refund Processing | Within 7 business days after the returned item is received and passes inspection |
| Return Address | 6 Sunset Dr, New Fairfield, CT 06812-2825, United States |
Customers should review our store guidelines before submitting a return or exchange request.
Payment Methods
Cykels accepts the payment methods displayed as available during checkout. Depending on checkout availability, payment options may include PayPal and major credit/debit cards (Visa, Mastercard, American Express, Discover).
All transactions are displayed in U.S. Dollars (USD) unless otherwise stated. Before submitting payment, customers can review the merchandise subtotal, applicable discounts, $6.99 standard shipping fee, applicable sales tax, and final order total. The payment methods displayed during checkout are the methods currently available for the transaction.
Business Information
- Store Cykels
- Owner Kyle David Knox
- Website cykels.com
- Email support@cykels.com
- Address 6 Sunset Dr, New Fairfield, CT 06812-2825, United States
- Support Hours Mon–Sat, 8:00 AM–7:00 PM ET
Our Commitment
Promise
Our goal is to provide customers with information that is clear enough to make informed purchasing decisions. We are committed to:
- Presenting product information as accurately as reasonably possible
- Clearly displaying prices before purchase
- Disclosing shipping costs before checkout is completed
- Providing defined processing and estimated delivery timeframes
- Maintaining clear return and refund procedures
- Providing accessible contact information
- Addressing eligible damaged, defective, or incorrect-order issues
- Handling personal information according to standard privacy standards
- Avoiding undisclosed mandatory charges
- Keeping our published store policies reasonably current