Cykels offers women's clothing through cykels.com, including:
- T-shirts
- Tops
- Pants
- Jackets
- Tank tops
Available sizes, colors, styles, prices, and other product details are displayed on the applicable product page.

Prices on cykels.com are displayed in U.S. Dollars (USD) unless clearly stated otherwise.

Our order cut-off time is 5:00 PM Eastern Time (ET), Monday through Friday.
Orders received before 5:00 PM ET on a business day may begin processing that business day.
Orders received after 5:00 PM ET, on weekends, or on applicable holidays begin processing on the next business day.

Standard processing takes approximately 1–2 business days, Monday through Friday.
Processing includes order verification, preparation, packaging, and transfer to the shipping carrier.
Processing time is separate from shipping transit time.

We currently ship within the United States only.
International shipping is not available.

Standard shipping costs a flat $6.99 USD per order.
The fee applies regardless of the merchandise subtotal or number of eligible products in the order.
There is no tax charged on the $6.99 standard shipping fee.

After processing, estimated shipping time is 2–5 business days, Monday through Friday, depending on the delivery location.
Some packages may arrive sooner than the estimated timeframe.
Combined with our 1–2 business day processing period, most orders are expected to arrive approximately 3–7 business days after order acceptance.
Delivery dates are estimates rather than guarantees.

Depending on the order and destination, we may ship through:
- USPS
- UPS
- FedEx

No. Cykels currently ships only within the United States.

When tracking information is available, shipment details will be provided using the contact information associated with your order.
Please allow time after shipment for the carrier's tracking system to display its first update.

Occasional delays may occur because of circumstances such as:
- Severe weather.
- Carrier disruptions.
- High seasonal shipping volume.
- Federal holidays.
- Transportation interruptions.
- Incorrect or incomplete delivery information.
Carrier tracking information generally provides the latest available shipment status.

If tracking information shows an unusual delay or you believe your package is missing, email support@cykels.com.
Include your order number and relevant tracking information so we can review the shipment.

Eligible products may be returned within 30 days of delivery.
The 30-day period begins on the confirmed delivery date.

To qualify for a return, an item generally must be:
- Unworn and unused, except for reasonable fitting or inspection.
- In its original condition.
- Returned with original tags, when applicable.
- In original packaging, when applicable.
- Free from stains, odors, washing, alterations, or customer-caused damage.
Proof of purchase or sufficient order information must also be provided.

Email support@cykels.com within 30 days of delivery.
Please provide:
- Your full name.
- Order number.
- Email address associated with the order.
- Product you want to return.
- Reason for the return.
- Photos if the product arrived damaged, defective, or incorrect.
Do not mail a return until you receive return approval and instructions.

No. Approved returns receive free return shipping.
After your return is approved, we will send a prepaid return shipping label to the email address associated with your order.
Download and print the label, attach it securely to your return package, and follow the provided shipping instructions.

No.
Restocking fee: $0.00.
We do not charge a storage or restocking fee for an eligible approved return.

Approved returns are sent to:
Cykels
6 Sunset Dr
New Fairfield, CT 06812-2825
United States
Please obtain return approval before mailing a product.

Yes. Eligible products may be exchanged within the applicable 30-day return period, subject to product availability.
If the requested replacement size, color, or product is unavailable, an eligible returned item may be processed as a refund instead.

Yes, provided the item satisfies our return eligibility requirements and the return request is submitted within 30 days of delivery.
Approved returns receive free return shipping and are not subject to a restocking fee.

After we receive your returned item, it will be inspected.
If approved, the refund will be processed within 7 business days after the returned item is received and passes inspection.

Approved refunds are issued to the original payment method used for the purchase.
After we issue a refund, your bank, card issuer, or payment provider may require additional time to post the funds to your account.

If we have confirmed that a refund was issued but it has not appeared in your account, allow your financial institution its normal posting period.
If the refund still does not appear, contact support@cykels.com with your order number so we can verify the refund status.

Contact support@cykels.com within the applicable 30-day return period.
Include:
- Your order number.
- Description of the problem.
- Clear photographs showing the issue.
We will review the request and provide the appropriate return, replacement, exchange, or refund instructions.
Approved returns for damaged or defective items are not charged return shipping or restocking fees.

Contact support@cykels.com and provide your order number, a description of what you received, and clear photographs of the item.
After verification, we will provide appropriate instructions to resolve the issue.
You will not be charged return shipping for an approved return involving an incorrect item.

You may request cancellation by contacting support@cykels.com as soon as possible after placing the order.
Because we begin processing orders promptly, cancellation cannot be guaranteed once processing has started.
Once an order has shipped, it cannot be canceled.

No.
Cancellation fee: $0.00 for an order that can be successfully canceled.

Contact us as soon as possible if you need to request a change involving:
- Size.
- Color or variation.
- Quantity.
- Shipping address.
- Recipient information.
Changes cannot be guaranteed after processing has started.
Once an order has shipped, product changes are no longer available.

Contact support@cykels.com immediately if you notice an address error.
Include your order number, original address, and corrected address.
We cannot guarantee an address change after processing has started or after the package has been transferred to USPS, UPS, or FedEx.

Payment methods available to your transaction are displayed during checkout. Depending on availability, these may include:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Elo
- JCB
- UnionPay
- PayPal
The options displayed at checkout are the currently available payment methods for your order.

Payment is authorized or collected as part of the checkout and order-placement process.
The final amount is displayed before you submit payment.

No undisclosed mandatory charges are intentionally added after checkout.
Before submitting payment, you can review:
- Merchandise subtotal.
- Discounts, if applicable.
- $6.99 standard shipping charge.
- Applicable sales tax.
- Final order total.

Applicable sales tax on merchandise may be calculated at checkout based on the order, delivery destination, and applicable tax requirements.
Any applicable tax is displayed before payment is submitted.
No tax is charged on our standard $6.99 shipping fee.

Payments may be declined because of:
- Incorrect payment information.
- Incorrect billing information.
- Insufficient funds.
- An expired card.
- Bank security restrictions.
- Fraud-prevention checks.
- Restrictions imposed by the payment provider.
Cykels cannot override a bank or payment provider's decision to decline a transaction.

Payments are handled through the payment services available through our checkout system.
We use reasonable measures designed to protect customer and transaction information.
For your security, never email us your complete card number, card security code, banking password, or digital wallet password.

We may use personal information as necessary to:
- Process orders.
- Process payments.
- Arrange shipping.
- Provide tracking.
- Process returns and refunds.
- Provide customer support.
- Prevent fraud.
- Maintain website security.
- Analyze and improve website performance.
- Meet applicable legal and recordkeeping obligations.

Cykels may use cookies and similar technologies for purposes such as:
- Essential website functions.
- Shopping cart functionality.
- Checkout.
- Security.
- Preferences.
- Analytics.
- Advertising and measurement where applicable.

For questions about products, orders, payments, shipping, returns, refunds, or cancellations, contact:
Cykels
Website: cykels.com
Email: support@cykels.com
Address: 6 Sunset Dr, New Fairfield, CT 06812-2825, United States
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

Customer support is available:
Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET).
Messages received outside support hours will be reviewed during the next available support period.