Welcome to Cykels. These Terms of Service govern your access to and use of cykels.com, including purchases made through our website.

By accessing our website, creating an order, or purchasing a product from Cykels, you agree to these Terms of Service. Please read them carefully before using the website or completing a purchase.

Summary

1. About Cykels

Cykels operates cykels.com, an online store offering women's clothing, including T-shirts, tops, pants, jackets, tank tops, and related apparel.

Our contact information is:

2. Eligibility to Use the Website

You may use this website only for lawful shopping and informational purposes.

By placing an order, you represent that:

• The information you provide is accurate and complete.
• You are authorized to use the payment method submitted with your order.
• Your purchase is for a lawful purpose.
• Your shipping address is within our supported delivery area.

You may not use the website for fraudulent, abusive, unlawful, or unauthorized activities.

3. Product Information

We make reasonable efforts to present accurate information about our products, including:

• Product names.
• Descriptions.
• Available sizes.
• Available colors or variations.
• Images.
• Prices.
• Availability.

Product images are provided to help customers understand the appearance of an item. Actual colors may vary slightly depending on screen settings, lighting, photography, or device display.

Customers should review the applicable product description, size information, price, and available options before completing an order.

If we discover a material error in product information associated with an order, we may contact the customer before fulfillment to resolve the issue.

4. Product Availability

All products are subject to availability.

Adding an item to your shopping cart does not guarantee that the product will remain available until checkout is successfully completed and the order is accepted.

If an ordered product becomes unavailable after an order is submitted, we will notify the customer and provide an appropriate resolution. If payment has already been collected for an item that cannot be fulfilled, the applicable amount will be refunded to the original payment method.

We will not substitute a materially different product without the customer's authorization.

5. Prices and Currency

All prices displayed on cykels.com are shown in U.S. Dollars (USD) unless clearly stated otherwise.

The product price applicable to an order is displayed before checkout is completed.

Customers will have an opportunity to review the applicable:

• Product price.
• Discounts, if any.
• Shipping fee.
• Applicable sales tax.
• Final order total.

We do not intentionally add undisclosed mandatory charges after an order has been placed.

6. Sales Tax

Applicable sales tax on merchandise may be calculated at checkout based on the order, delivery destination, and applicable tax requirements.

Customers can review applicable taxes before completing payment.

Under our current shipping terms, the standard $6.99 shipping fee is not taxed.

7. Payment

Payment must be successfully authorized before an order can be fulfilled.

The payment methods currently available to a customer are displayed during checkout. Availability may depend on the customer's device, payment provider, and checkout configuration.

Customers are responsible for providing accurate billing and payment information.

We do not guarantee approval of a transaction by a bank, card issuer, wallet provider, or other payment service.

Additional information regarding accepted payment methods and payment processing is available in our Payment Policy.

8. Order Acceptance

Submitting an order does not necessarily mean that the order has been finally accepted for fulfillment.

After receiving an order, we may perform reasonable verification relating to payment, product availability, shipping information, or suspected fraud.

An order may be declined or canceled when reasonably necessary, including when:

• Payment cannot be authorized.
• The product is unavailable.
• Shipping information is invalid or unsupported.
• The order contains a material pricing or product-information error.
• The transaction is reasonably identified as fraudulent or unauthorized.
• We cannot lawfully complete the transaction.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method.

9. Order Cut-Off and Processing

Our order cut-off time is 5:00 PM Eastern Time (ET), Monday through Friday.

Orders received after 5:00 PM ET, on weekends, or on applicable holidays begin processing on the next business day.

Standard order processing takes approximately 1–2 business days, Monday through Friday.

Processing time is separate from shipping transit time.

10. Shipping

Cykels currently ships within the United States only. International shipping is not available.

Our standard shipping terms are:

• Shipping fee: $6.99 USD per order.
• Processing: 1–2 business days, Monday–Friday.
• Estimated shipping time: 2–5 business days, Monday–Friday.
• Carriers: USPS, UPS, or FedEx.
• Estimated total timeframe: approximately 3–7 business days after order acceptance.

Delivery estimates are not guaranteed delivery dates. Carrier disruptions, severe weather, holidays, incorrect addresses, and other circumstances outside our reasonable control may affect actual delivery times.

Complete shipping terms are provided in our Shipping Policy.

11. Shipping Addresses

Customers must provide a complete and accurate shipping address when placing an order.

Please verify the recipient name, street address, apartment or unit number where applicable, city, state, and ZIP code before submitting payment.

If an address needs to be corrected, contact support@cykels.com as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or has been transferred to a shipping carrier.

12. Returns

Eligible products may be returned within 30 days of delivery.

Returned merchandise must meet the eligibility and condition requirements stated in our Return & Refund Policy.

Approved returns qualify for:

• A prepaid return shipping label sent by email.
• Free return shipping.
• No restocking fee.
• Refund to the original payment method after the return is received, inspected, and approved.

Complete eligibility requirements and procedures are provided in our Return & Refund Policy.

13. Refunds

Approved refunds are processed within 7 business days after the returned item is received and passes inspection.

Refunds are issued to the original payment method.

Banks, card issuers, and other payment providers may require additional time to post an issued refund to the customer's account. That additional posting period is controlled by the payment provider and is separate from our processing period.

14. Exchanges

Eligible items may be exchanged within the applicable 30-day return period, subject to product availability and the conditions stated in our Return & Refund Policy.

If a requested replacement size, color, or item is unavailable, an eligible return may be processed as a refund instead.

15. Damaged, Defective, or Incorrect Products

Customers should inspect their order after delivery.

If an item arrives damaged, defective, or materially different from the item ordered, contact:

support@cykels.com

Please include the order number, a description of the issue, and clear photographs when relevant.

Verified issues will be handled according to our Return & Refund Policy. Customers will not be charged return shipping for an approved return involving an incorrect, damaged, or defective product.

16. Order Changes and Cancellations

If you need to request an order change or cancellation, contact support@cykels.com as soon as possible.

A cancellation or modification cannot be guaranteed once an order has entered processing or has been shipped.

If an order can no longer be canceled and is subsequently delivered, an eligible item may be returned in accordance with our Return & Refund Policy.

Additional conditions are provided in our Order Cancellation & Change Policy.

17. Promotions and Discounts

Promotional offers, coupon codes, and discounts may be subject to specific conditions displayed with the applicable promotion.

Unless expressly stated otherwise:

• Discounts have no cash value.
• Discounts apply only during the stated promotional period.
• Discounts cannot be applied retroactively to completed orders.
• Eligibility requirements stated with a promotion must be satisfied.

The final price and applicable discount are displayed during checkout before payment is submitted.

18. Website Information

We make reasonable efforts to keep information on cykels.com accurate and current.

Occasionally, information may contain typographical, technical, pricing, availability, or descriptive errors.

If an error materially affects an order, we will take reasonable steps to correct the information and, when necessary, contact the affected customer.

We will not knowingly fulfill an order using materially different terms without informing the customer where customer authorization is required.

19. Intellectual Property

Unless otherwise stated, the website and its original content, including applicable text, graphics, logos, layout elements, and other materials owned by Cykels, are protected by applicable intellectual property laws.

You may use the website for personal, non-commercial shopping and informational purposes.

You may not reproduce, distribute, commercially exploit, modify, or republish protected website content without authorization from the applicable rights holder, except where permitted by law.

20. Prohibited Uses

You may not use cykels.com:

• For unlawful or fraudulent purposes.
• To submit false or misleading information.
• To interfere with website security or functionality.
• To introduce malicious software or harmful code.
• To attempt unauthorized access to systems or data.
• To impersonate another person.
• To infringe intellectual property or privacy rights.
• To engage in fraudulent payment activity.

We may restrict access where reasonably necessary to protect customers, the website, our systems, or applicable legal rights.

21. Third-Party Services

Certain website functions may depend on third-party providers, such as:

• Payment processors.
• Shipping carriers.
• Website infrastructure providers.
• Analytics services.
• Fraud-prevention services.
• Customer-support services.

These providers may process information where necessary to perform their services, subject to applicable contractual and legal requirements.

22. Privacy and Personal Information

We collect and process personal information as necessary to operate the website, process orders, provide customer support, prevent fraud, fulfill purchases, and comply with applicable legal requirements.

Depending on how you interact with the website, this information may include:

• Name.
• Email address.
• Billing information.
• Shipping information.
• Order information.
• Device and browser information.
• Website usage information.

Our collection and handling of personal information is described in our Privacy Policy.

23. Cookies and Tracking Technologies

Cykels may use cookies and similar technologies for purposes such as:

• Essential website functionality.
• Shopping cart operation.
• Checkout functionality.
• Security and fraud prevention.
• Remembering preferences.
• Website analytics.
• Advertising or measurement where applicable.

Additional information about these technologies and available choices is provided in our Cookie Policy and Privacy Policy.

24. Website Availability

We aim to maintain reliable access to cykels.com but cannot guarantee uninterrupted availability at all times.

Temporary interruptions may occur because of maintenance, technical problems, security measures, infrastructure failures, or circumstances outside our reasonable control.

We may make reasonable changes to website functionality when necessary to maintain, secure, or improve our services.

25. Limitation of Liability

To the maximum extent permitted by applicable law, Cykels will not be responsible for indirect, incidental, or consequential losses resulting solely from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Nothing in these Terms limits mandatory consumer rights or remedies available under applicable law.

26. Indemnification

To the extent permitted by applicable law, users are responsible for losses resulting from their unlawful misuse of the website, violation of these Terms, or infringement of another person's rights.

This provision does not reduce or eliminate any mandatory consumer protection available under applicable law.

27. Consumer Rights

These Terms are intended to operate alongside applicable consumer protection laws.

Nothing in these Terms is intended to waive, restrict, or exclude any consumer right or remedy that cannot lawfully be waived, restricted, or excluded.

If a provision of these Terms conflicts with a mandatory legal requirement, the mandatory legal requirement will apply to the extent of that conflict.

28. Changes to These Terms

We may update these Terms when reasonably necessary to reflect changes to our website, business practices, services, or applicable legal requirements.

The current version will be published on cykels.com with its applicable effective or updated date.

Changes will apply prospectively unless applicable law requires otherwise.

29. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

30. Entire Agreement

These Terms, together with the policies referenced on cykels.com, constitute the applicable terms governing use of the website and purchases made through it, subject to mandatory rights provided by law.

Related policies include:

• Shipping Policy.
• Return & Refund Policy.
• Payment Policy.
• Order Cancellation & Change Policy.
• Privacy Policy.
• Cookie Policy.

31. Contact Information

For questions about these Terms, orders, payments, shipping, returns, or use of our website, contact: